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Appointments

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Billing Policies

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FAQ

BILLING POLICIES

NO SHOW APPOINTMENTS

  • As a courtesy to our patients, we make every effort to call and remind you about the upcoming well check.
  • Patients with well child exams who do not show up for their appointment and do not call to cancel the scheduled visit time will be charged $30. This is not covered by insurance.
  • To avoid these charges, PLEASE call us to cancel your scheduled appointment as soon as you can, but no later than 24 hours before the appointment. This allows us time to fill the appointment time with other children who need to be seen.

PATIENT RECORDS

  • With the high costs of postage, copying, paper and staff time, we have found it necessary to begin charging for record copying for transferred out patients.
  • Treehouse Pediatrics will charge $15 per patient or $25 per family for copies of medical records. This does not apply if a copy of the immunization record only is requested.
  • Copies of immunization records will continue to be provided free of charge.

NEW PATIENTS

  • If you are uninsured, have not met your deductible or if we are unable to verify insurance coverage, we require the visit to be paid in full at your first visit.
  • At a later date, if we are able to submit the claim for payment you will receive a refund for any overpayment you might have incurred.

ACCOUNT BALANCES

  • We will make every effort to work with your insurance and file your insurance claims. In the event a charge has been applied to the patient, we will send out a statement.
  • All balances are required to be paid in full unless prior arrangements have been made.
  • Accounts balances that have been neglected will be assigned to an outside collection agency. Additional penalties and interest will be applied.

 

 

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