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How courteous was the person who answered your call |
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Was your call answered in a prompt and timely manner? |
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Was your call placed on hold? If so, was the wait long? |
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Please rate the availability and timeliness of appointment scheduling. |
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Was there an available appointment with your doctor? |
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Were you greeted by the receptionist in a friendly and courteous manner? |
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Please rate the general knowledge and competence of the reception staff. |
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At the completion of your visit, were you given an opportunity to schedule another appointment? |
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Was the call returned in a prompt and timely manner? |
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Please rate the general knowledge and competence of our triage staff. |
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As an additional resource tool, did you refer to our Symptom Checker on the website? |
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Did your appointment begin promptly? |
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Was the medical assistant attentive to your concerns or questions? |
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Did the medical assistant seem genuinely friendly to your child? |
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Were you provided with handouts or immunization records? |
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Please rate the explanations or instructions the provider gave you about your symptoms and follow-up care |
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Were our waiting rooms, exam rooms and bathrooms clean? |
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Do the hours of operation meet all the needs for your schedule? |
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Would you recommend this clinic to others? |
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While visiting, was there anyone who made your visit stand out? |
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Do you find our website helpful and infromative |
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You are the key to our success, and we strive to do our best because of you! |
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